Shipping Policy

SHIPPING

Your Toybox Treasures offers several convenient and reliable delivery options including Canada Post/UPS/Stallion Delivery. We are not responsible for any items damaged, stolen, or lost after delivery.

Shipping Rates

Transactions will be processed 24-48 hours of receipt of order. Please inquire for more information. Shipping rates are a flat rate price based on province (HST will be applied to all shipping charges) and international charges, as needed. Please note orders cannot be shipped to a Post Office Box.

Cancelled Orders

Due to recent policy changes of our payment processing platform, any cancelled orders will be subject to a 3% order cancellation fee. This fee covers the payment processing costs when we processed your original order, as this cost is no longer refunded to us. Orders cannot be canceled once they have shipped.

Shipping Insurance

All shipments will be covered for the standard carrier insured amounts, which is generally up to $100. The carrier insurance covers loss or damage during transit and does not cover theft after delivery.Shipping rates are subject to change at any point, depending on provider fee increases and exchange rate fluctuations.

Incorrect Shipping Information

If a package is returned to Your Toy Box Treasures due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the re-delivery cost. Please be sure to take extra care when filling in your shipping information.

Please contact us by email at yourtoyboxtreasures@gmail.com for any special requests.